AARP and the Driver Safety team are committed to ensuring the well-being, health and safety of our volunteers and event participants. Many in-person Smart Driver courses have been postponed. As a result, we are expecting an increase in the number of online course participants. This may cause higher than expected support call volume and increase in wait times.
Please note that we are also taking all precautions for our call center staff due to COVID-19, which may also impact wait times. Feel free to send an email to email@example.com and we will respond within 24 hours.