As of May 26, our certificate fulfillment team is back in the printing facility and processing certificates. The team expects to be through the backlog by May 29. However, individuals who complete the course should be advised that COVID-19 may be delaying the local delivery of a certificate sent via US Mail. Certificates are normally received 5-8 business days after course completion. With recent US Mail delays, it may take up to 14 days to receive your certificate via US Mail.