Knowledge base

• • Your Certificate

    • When Will I Receive My Certificate?
    • Trouble Downloading Your Certificate (Safari Browser)
    • Downloading Your Certificate of Completion
    • Your Certificate of Completion Number

  • Self Help Center

    • Why Can't I Access My Previously Taken Course or Previously Issued Certificate?
    • Answers to Frequently Asked Questions
    • How to Log In
    • How To Move Forward
    • How to Exit the Course
    • How To Reset Your Password

  • General Information

    • I Have AARP Questions Unrelated to the Smart Driver Online Course
    • I Have a Question About AARP's Auto Insurance Program from The Hartford
    • Can I Take the Course at the Same Time as Someone Else?
    • Register for Two Courses With Same E-Mail Address
    • Navigating Your AARP Course
    • How to Troubleshoot Your AARP Driver Safety Course

  • Contact Customer Support

    • AARP Alert
    • How to Reach Us
    • Hours of Operation