Why Can't I Access My Previously Taken Course or Previously Issued Certificate?

The platform that hosts the AARP Smart Driver online course has been upgraded and improved. (This is a process that began back in 2021. All students who were taking a course on the old platform were notified of this change via email and in-course messaging.) Hence, your old course information -- including your certificate -- may not be available if you took the online Smart Driver course prior in 2018 or earlier.

If you have questions or need to start a new account please reach out to our support team.